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Terms & Conditions

Terms & Conditions

Welcome to bYSI® Online Store.

These terms and conditions govern your purchase of Goods from bYSI International Pte. Ltd. (bYSI®) through its online storefront at www.bysi.com (collectively referred to as the "bYSI® Online Store"). By using bYSI® Online Store, you are agreeable to be bounded by its legal policy, conditions of use, privacy policy and all disclaimers and terms and conditions that appear elsewhere on bYSI® Online Store.

The term ‘bYSI® Online Store’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Block 60, Ubi Crescent, #01-01, Singapore 408569. The term ‘you’ refers to the user or viewer of our website.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

We reserve the right to update or modify these terms at any time without any prior notice.

The use of this website is subject to the following terms of use:

1 Right to Download

All content displayed on bYSI® Online Store are strictly prohibited from reproducing, modifying, altering, transmitting, distributing, reusing or reporting in any medium without bYSI® Online Store’s prior written authorization.

The content referred above includes:-

  • Text
  • Image
  • Audio
  • Video

It is also strictly prohibited to download the images of the products for sale within this site. You shall be solely responsible for your access to and/or use of bYSI® Online Store and its materials herein.

2 Proprietary Rights & Applicable Laws

All content included on or comprising the bYSI® Online Store including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively "Content") is protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future.

All Content is copyrighted as a collective work under the Republic of Singapore and international copyright laws, and bYSI® Online Store owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all content.

Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part.

The bYSI® logo and other trademarks on the site are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by bYSI® Online Store and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.

By using bYSI® Online Store, you agree that any information (except for purchase information), materials, suggestions, ideas or comments you send to bYSI® or any other third party using the bYSI® Online Store is non-confidential. By submitting any solicited or unsolicited information using bYSI® Online Store, you grant bYSI an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever to the extent permitted by law.

The use of bYSI® Online Store also imply that that you agree and undertake not to use the content on bYSI® Online Store for any illegal purposes, impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity.

It will also be defamatory to attempt gaining the access or otherwise to interfere or disrupt other computer systems or networks connected to bYSI® Online Store. Posting, promoting or transmitting through bYSI® Online Store any information, graphics, photographs, data and/or any material that contains any computer virus or other invasive or damaging code, program or macro; infringes any third-party intellectual property or any other proprietary rights will be treated as libelous or threatening. Materials that are obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law will also be interpreted as offensive in our sole opinion.

The bYSI® Online Store is created, operated and controlled by bYSI® in the Republic of Singapore. The laws of the Republic will govern the Legal Notices and Conditions of Use without giving effect to any principles or conflicts of laws.

3 Links to Third-Party Web Sites

bYSI® Online Store contains links to other sites operated by third-parties, including but not limited to third-party sites that display the bYSI® trademarks ("Third-Party Site(s)"). These links are available for your convenience and are intended only to enable access to these Third-Party Sites and for no other purpose.

bYSI® Online Store does not warrant or make any representation about the substance, quality, functionality, accuracy and fitness for a particular purpose, merchantability or any other representation about any Third-Party Site or its content. A link to a Third-Party Site on bYSI® Online Store does not constitute sponsorship, endorsement, approval or responsibility for any Third-Party Site. bYSI® makes no representation or warranty as to any products or services offered on any Third-Party Site.

The conditions of use and privacy policy of any Third-Party Site may differ substantially from the Conditions of Use and Legal Notices that apply to your use of bYSI® Online Store. Please review the conditions of use for all Third-Party Sites for more information about the terms and conditions that apply to your use of Third-Party Sites. Please review the bYSI® Privacy Policy for information on the privacy practices of the bYSI® Online Store.

4 Security

The use of bYSI® Online Store will acknowledge that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and password. The bYSI® Online Store may only be used for lawful purposes. Activities including, but not limited to, tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Users are prohibited from violating or attempting to violate the security of bYSI® Online Store, including, without limitation:

  1. accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access;
  2. using the web site for unintended purposes or trying to change the behavior of the site;
  3. attempting to probe scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization;
  4. attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to the site, overloading, "flooding," "spamming," "mailbombing" or "crashing;";
  5. forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability; or
  6. forging communications on behalf of the Web site (impersonating the bYSI® Online Store) or to the Web site (impersonating as a legitimate user). Sending unsolicited and unauthorized e-mail on behalf of bYSI® Online Store, including promotions and/or advertising of products or services, is expressly prohibited. Violations of system or network security may result in civil or criminal liability.

You agree not to use any device, software or routine or data to interfere or attempt to interfere with the proper working of bYSI® Online Store or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search bYSI® Online Store other than the search engine and search agents provided or generally publicly available browsers.

4.1 Fraud Protection and Compliance with Law

We may disclose information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction. We may also disclose any information, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In cases of fraud, the proper authorities will be informed and legal action will be taken.

4.2 Data Security

At bYSI® Online Store, protecting your information is a priority. To prevent unauthorized access and maintain data accuracy, we have put in place appropriate procedures to safeguard and secure the information we collect online.

5 Owner and Operator of bYSI® Online Store

bYSI International Private Limited is the owner and operator of the bYSI® Online Store. The bYSI® Online Store address is www.bysi.com

The mailing address for bYSI International Pte Ltd is Block 60, Ubi Crescent, #01-01, Singapore 408569

Privacy

This privacy policy sets out how bYSI® Online Store uses and protects any information that you provide when you use this website.

bYSI® Online Store is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.

If you are only browsing this website, we do not capture data that allows us to identify you individually.

1 Personal Information

By placing your request, you agree that we may store, process, disclose and use data collected from you for the purposes of processing your request and delivering your goods.

bYSI® Online Store is intended for use by individuals 18 years of age or older. Should there be any intent of purchase, the user must be 18 years & above.

2 Your Consent

By providing information to us via the above channels and/or conducting transactions or making applications with us online, you are deemed to have consented to all the terms and conditions of this Privacy Policy, including without limitation terms relating to the collection, use and disclosure of such information in accordance with this Privacy Policy.

3 Active Information Collection

We actively collect information from customers when they make purchases from us, sign up as registered members of bYSI®, or make offers to purchase items from us. The information collected may be unique and personally identifiable information, such as the customer’s full name, addresses, IC number and so on. This information is necessary in order for our members to benefit from the specified benefits available only to registered members as well as to process offers to purchase. You will be informed while you’re placing an order as to what information is required and what information is optional.

4 Passive Information Provision

Certain information may be collected from you without you actively providing the information when you navigate through the bYSI® Online Store. The collection methods employed include and/or without limitation; the use of Internet Protocol addresses, cookies, Internet tags and navigational data collection.

Internet Protocol (IP) addresses are used on this site in the collection of information. Your Internet Service Provider allocates an IP address to your computer in order for it to access the Internet. The IP address is considered to be non-personal information and it may be dynamic (changing every time you connect to the Internet) or it may be static (unique to your computer). We collect your IP address in order to facilitate our administration and improvement of this site. The information derived from your IP address can help us diagnose server problems, report aggregate information and determine the fastest route from your computer to our bYSI® Online Store. The site sends a "cookie" to your Web browser in order to facilitate and customize your use of this bYSI® Online Store. A "cookie" is a small data text file stored in the hard drive of your computer (if it so permits), which can be retrieved to identify you to www.bysi.com. bYSI® Online Store uses passive "persistent" cookies, which will remain on your hard drive until deleted. A cookie sent to this site by your Web browser will contain information that you have previously entered, enabling us to customize the bYSI® Online Store to your preferences. These cookies will not give us any other personal information about you.

bYSI® Online Store also uses "session" cookies, which are temporary bits of information that are erased once you exit your web browser or shut down your computer. The information collected by such cookies is needed to improve navigation and to collect aggregate information.

"Navigational data" comprises data files such as "log files", "server logs" and "clickstream" data, which are obtained by bYSI® Online Store from your browser and used for maintenance of the system, improving the content of the site, market research and communication of information to visitors.

5 Use and Disclosure of Information

bYSI® Online Store does not sell or rent your personal information to third parties. Any information collected would be for internal usage, including without limitation, our marketing and research purposes.

Your personal information may be shared with current or future bYSI® entities or subsidiaries, including without limitation our business partners and financial institutions, from time to time. We may also use the information which you’ve provided to send you marketing communications. In limited circumstances, bYSI® Online Store may need to share your information with certain third parties to perform services on our behalf.

We shall take reasonable measures to ensure the confidentiality and security of the personally identifiable information transmitted and to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

6 Your choice

You may choose to stop receiving or change the frequency of email, direct mail, phone and mobile marketing communications. You can update and correct your personal information anytime by sending an email to customer@bysi.com. Whenever we send you any information via e-newsletters, we will include instructions on how to unsubscribe and a one click link to do so.

7 Important information

bYSI® Online Store does not knowingly collect any information other than what is required to serve you better and we take significant care if not acquiring information about children who are less than 18 years old. bYSI® Online Store values the relationship with the customers and we are committed to responsible information-handling practices. If you have questions about our privacy policies, contact us by dropping a note to customer@bysi.com.

8 Changes

As bYSI International Pte Ltd continues to improve the services, products and the features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner.

How to Contact Us

To give us your comments or withdraw your consent on the use and disclosure of such submitted information in accordance with this Privacy Policy, please contact us at:

BYSI International Pte Ltd
60 Ubi Crescent
Singapore 408569
Tel: +65 6841 6602
Email: customer@bysi.com / marketing@bysi.com
Operation Hours: 10am – 6pm (GMT +8)

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